Baaldi&Baaldi: Rules I Run My Business By


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Rules I run my business by:

I guarantee my work. If you are not satisfied with the work I have completed, the fee for service will be refunded. 100% guarantee.
I sack 50% of my clients each year, every year.
It is important that I make myself redundant as soon as practical. I may end a relationship as we have completed what needed to be done, got to a place where the client isn’t ready to move on from, or I have exhausted what I can bring to the table.
I respond next business day to all inquiries.
No contracts. Clients are free to come and go. There is no point in working together if the relationship is not working.
I work much faster than most. I believe in achieving ‘cut through’.
I offer value for the investment made. Quality is important. Sometimes this comes out of quantity, sometimes not.
I do not email broadcast, send sales related material or give access to my database. I do not harass my contacts.
Confidentiality is an absolute.
I will not prostitute myself. I only do work that I enjoy and is appreciated by the ones I work with.
If a client makes a commitment to themselves and does not uphold their end of the bargain (without good reason), then I will not work with that client again.